Phone Order Payment


If you have placed an order by phone, please use this screen to make a credit card payment using PayPal.* Your order will be processed after your payment is made.

Please enter the invoice number and fee amount that was provided to you. Please call 1-415-440-9100 between 8:00 a.m. and 6:30 p.m. Pacific Time if you need assistance.

Invoice Number
Fee Amount
Certificate Type

Based on the information you provide, we complete a certificate request form by hand and physically deliver it to the appropriate county agency. Due to the time involved, our research fee and certificate fee cannot be refunded if the information you have provided is insufficient, incorrect or the government agency has no record of the birth.

If the birth certificate cannot be obtained for any of these reasons, any expedited shipping charge will be refunded to you within 3 business days with a report of no record of certificate. But, our research fee and certificate fee will not be refunded.

By clicking on "Confirm," you agree to the terms listed in the above agreement.

*, a service of Probus Research, uses PayPal to process credit card and check card orders. You will be directed to PayPal's secure web site for processing your payment. Please contact us if you have any problems or concerns about your order.



We process your payment through PayPal, a secure money transfer agent. PayPal provides a convenient, safe and inexpensive means of money transfer. We recommend establishing an account with PayPal for online transactions and money transfers. You need not have a PayPal account, however, to process a payment through PayPal.


If you wish to establish a PayPal account, click here:
I accept payment through PayPal!, the #1 online payment service! is a service of Probus Research.
601 Van Ness Ave., Suite E
San Francisco, CA 94102 is a Service of Probus Research
601 Van Ness Avenue, Suite #E
San Francisco, CA 94102

Copyright 2003 Probus Research